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What is Sheffield SafetyNET ?

A leaflet for parents and carers is available to download in the following languages:

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You will find the answers to some of the most common questions about Sheffield SafetyNET below. If you can't find the answer to your question there is a more detailed list of Frequently Asked Questions available in the Library section or drop us a note at safetynet@sheffield.gov.uk or visit our project forums.

 

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What is Sheffield SafetyNET?

  Why do I, or why does my child, need to be on this system?
  How do I check that the information about me or my child is correct?
  Who will have access?
  How secure is it?
  What do I get out of it? What are the benefits to me or my child?
  Who is responsible for keeping the details up to date?
  Using SafetyNET for staff working in ‘Sensitive Services’  
     
  Clear Practical Guidance (PDF)  

Can't find what your looking for? - you may download a full set of FAQ from our Library by clicking here


What is Sheffield SafetyNET?

Sheffield SafetyNET is a new approach to making sure that we put children and young people at the centre of efforts to support them. It works on a very simple principle: People work better when they work together. Sheffield SafetyNET is a way of helping professionals who support children and young people to work better, together, in the best interests of the people they are trying to help.

As individuals the people who's job it is to help, support and provide advice to children and young people often try their very best to do as much as they can but often one person, on their own, does not have all the answers. This is where Sheffield SafetyNET can help, supported by a computer system that keeps a record of who is working with each child or young person. With this simple bit of information - who else is working with a child or young person - professionals can get together to provide a better service.

Because Sheffield SafetyNET is so simple it does not need to hold very much information about children or young people to be effective. Sheffield SafetyNET holds the following information about every child or young person: Name, Address, Date of Birth, Gender, School Name and registered GP. It does not hold any detailed records about a persons education, health or social welfare. This is not 'new' information, it is information that the Local Authority and the local health providers already hold.

Professionals indicate on the computer system that they are working with a child or young person and this allows other professionals to get in contact with them if required. Normally professionals will only indicate their involvement with agreement from the child, young person, or their family.

 

Why do I, or why does my child, need to be on this system?

To be effective Sheffield SafetyNET needs to be a universal system. This means it will hold a record on every child or young person in Sheffield aged between 0 and 18 years. This is important because you or your child may need support at any time and SafetyNET can be ready to help you and the professional supporting you. It is also important that we do not artificially create 'lists of children getting support', this can be stigmatising and can also lead to some children or young people being 'missed' simply because they are not on the list.

By keeping it simple SafetyNET can provide a much more effective service, all children between the ages of 0 and 18 who live in Sheffield will have a record on the SafetyNET system, it is a universal system and inclusion in the system simply means that you and \ or your child lives, or receives services in Sheffield.

 

How do I check that the information about me or my child is correct?

You have a right under the Data Protection Act to see all the the information held about you or your child on the Sheffield SafetyNET system. To see this information please contact us at the address below:

Sheffield SafetyNET
Floor 4, Palatine Chambers
18 - 28 Pinstone Street
Sheffield
S1 2HN

 


Who will have access?

Access to the sections of the SafetyNET system that hold information about children and young people is strictly controlled and monitored. Only specific authorised staff who have a clear need to know are able to gain access. A number of safeguards are in place to prevent any unauthorised access (see the question on security below).

Before being allowed to access the system professionals are required to demonstrate that they have a valid reason for needing to know who else is working with a child. This reason is recorded by the system and can be retrieved at any time.

Sheffield SafetyNET is more than a computer system, it is a way of working; professionals who are granted access to the computer system have also been thorough a detailed professional development programme that provides instructions on the appropriate use of the information they may get from the computer system or other professionals working with a child or young person.

All professionals who have access to the computer system have also been through background checks to demonstrate their suitability to work with children and young people and they have all signed the SafetyNET Core Principles that promote a strict code of conduct. A copy of the Core Principles can be downloaded from our Library on this site.

 

How secure is it?

The Sheffield SafetyNET computer system has been secured to the highest international security standards, it also records and audits all activity on the system. It is secured via username, password and challenge questions for each user. These details are unique to each person and are required every time the system is accessed.

 

What do I get out of it ? What are the benefits to me or my child?

If you speak to children and young people (as the SafetyNET Programme has done) about the services they get from the Local Authority, health providers and other groups that support them (such as community and voluntary groups), it becomes very clear what SafetyNET can do to improve their lives.

While it may seem obvious to a young person that their life is not neatly divided into separate packages called 'School', 'Health', 'Play', 'Family', etc it is a fact that this is how we separate the services that we provide to that young person. We have Teachers, Social Workers, Nurses, Connexions PA's, Housing Officers, Doctors, Youth Club Leaders, etc. We would like to think that all these services can work together to provide a constantly high standard of support, addressing needs in a coordinated way.

Unfortunately, as some tragic cases have demonstrated, this does not always happen as we would like. Important information gets lost between the gaps in our packages. Sheffield SafetyNET is a bold attempt to prevent this happening, with a combination of staff training and a computer system that provides a simple method of improving communication and encouraging professionals to work together.

 

Who is responsible for keeping the details up to date?

The Sheffield SafetyNET system is operated by Sheffield City Council on behalf of all the organisations that have contributed to its development. The data that is contained within the computer system is not new, it is information that is currently held in existing databases such as those in Education, Social Services and Health. Changes to these databases will be reflected in Sheffield SafetyNET.

The information is therefore kept up to date by it's links with the source databases. If you change your address and inform your school then the Education database will be updated and this, in turn will update the Sheffield SafetyNET system.


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